Why VB Fiber?

VB Fiber is a ‘fiber to the premise’ network. That means we bring a fiber optic cable all the way to your home or business. This allows us to deliver high speed internet service to you without any potential bottleneck points that could slow things down. No matter what your internet needs might be over the next 10, 20, or 30 years, VB Fiber will keep you online and connected!

 

You can stop paying for expensive satellite or cable TV service – cut the cord! Most people who switch to VB Fiber internet service cancel those pricey TV providers and use streaming services instead. Our customers report saving as much as $80/mo! With VB Fiber, you’ll have plenty of speed to stream your favorite TV shows, live sports, movies, and play online games. Not sure how to pick a streaming service? When you switch to VB Fiber, we’ll help you get started!

You’ll get fast, unlimited internet, but your bill won’t creep up over time and you won’t have to sign a contract. No hidden fees, no random charges. We provide world class internet service for your home or business, but our customer support is local. We employ Lowell residents and contribute to area schools and organizations. Choosing VB Fiber means you will be directly supporting local families, helping students, and giving back to your community – not some big corporation.

Upgrade Your Internet Experience with VB Fiber!

3 THINGS TO ASK BEFORE CHOOSING YOUR INTERNET SERVICE

If you’ve spent more than five minutes researching internet service options, you’ve probably already realized that it can be a challenging task! It’s hard to cut through the sales pitches and know which service will actually be a good fit for your family. Before you commit to buying internet service, be sure to ask these three questions:

Data limits are brutal. It’s no fun to only be halfway through the month and find out you’ve already maxed out your data allowance! Some internet service providers advertise their service as being ‘unlimited’, but it really isn’t. They get away with saying it is because they don’t technically turn your service off – they just slow it down to a speed that’s unusable. Or, they say that they might ‘prioritize others’ over you when the network is busy. Hate to say it, but unless your favorite time to use the internet is between 3:00 am and 4:00 am, the network is probably going to be busy. If your internet connection will ever be slowed down due to the amount of data you’ve used, it’s not truly unlimited.

Most providers require you to sign a contract. Unfortunately, the contract doesn’t do much for you. It primarily protects the provider from losing your business for a specified time. Even if the service falls short of what you were told to expect, it’s often time consuming and expensive to break the contract. If you choose to ride it out, your monthly service cost often goes up after the contract expires. How do you get back to the ‘good’ pricing? You guessed it – sign another contract!

Look to see what other people are saying about the provider’s customer service and the reliability of their internet service. Are questions and concerns addressed quickly and easily, or will you spend an hour on the phone just trying to get a billing question answered? Does the service work well, or are outages common? Your time is valuable, and you need service you can rely on.